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Loan Manager

ABOUT US: 

Grasslands Finance Corp. is a growing financing company specializing in insurance financing. We pride ourselves on being nimble and innovative. As a fully remote organization, we welcome individuals from all locations within Canada willing to work Alberta or Saskatchewan hours. Our team is driven, collaborative, and has great work-life balance. Grasslands is proud that we provide a chance for people in all roles to have a say, make an impact, and drive change. 

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OVERVIEW: 

We are seeking a proactive and client-focused individual to join our team as a Loan Manager. This role is integral to our company, as it involves building and maintaining relationships with clients, referral sources, and business partners. The ideal candidate will be adept at managing client interactions, processing detailed loan applications, and ensuring compliance with all regulatory requirements. 

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DAY-TO-DAY: 

As part of a team, the Loan Manager will manage the day-to-day flow of loans, including originating loans, renewing loans, ensuring the appropriate documentation is completed, and communicating with our clients and business partners about what is needed, timelines, and outcomes. You’ll be spending a lot of time in Outlook, Excel, Word, Docusign, and Salesforce. 

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RESPONSIBILITIES: 

Client Interaction 

  • Build and maintain strong relationships with clients, referral sources and business partners. You are not expected to bring in business (although we would be happy if you did), but you are expected to keep clients, referral sources, and business partners happy. 

  • Act as the primary point of contact for clients, referral sources, insurers, and our business partners throughout the loan process. 

  • Explain our process to clients and referral sources verbally and in writing. 

  • Willingness to be flexible to accommodate client circumstances. 

  • Provide excellent customer service, addressing client inquiries and concerns promptly and professionally. 

 

Loan Documentation 

  • Work with loan analysts to ensure:

    • Template loan documents are completed accurately and efficiently; and 

    • "KYC" (Know Your Client) due diligence is properly conducted to ensure compliance. 

  • Set-up banking transactions. 

  • Maintain appropriate business records. 

  • Generally assist our Loan Managers and Loan Analysts in serving our clients. 

 

WHO YOU ARE: 

Must Haves: 

  • At least 2 years of experience in a loan manager or similar role. 

  • Excellent English communication skills, both written and verbal. 

  • Strong organizational and time management skills. 

  • Strong attention to detail skills. 

  • Ability to adapt to a fast-paced and dynamic work environment. 

  • Proficiency in Microsoft Office programs (Outlook, Excel, Word, Sharepoint). 

  • Pro-active, positive, can-do attitude. 

 

Nice to Haves: 

  • Experience with life insurance products. 

  • An accounting or finance background. 

  • Experience with a fully remote company. 

 

WHAT WE OFFER: 

  • Full-time and fully remote position. 

  • Opportunity for professional growth within a growing company. 

  • The chance to make a significant impact and influence the direction of the organization. 

  • Collaborative and inclusive team culture. 

  • RRSP Matching. 

  • Generous health/wellness spending account allowance. 

  • Comprehensive and generous extended health benefits including dental, vision, and professional services (e.g., massage, chiropractic, etc.). 

  • Competitive salary and bonus. 

 

ELIGIBILITY TO WORK IN CANADA: 

Applicants must be legally eligible to work in Canada. We regret to inform that we are unable to provide sponsorship for work visas at this time. Please ensure that you meet the eligibility requirements before applying for this position. 

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HOW TO APPLY: 

Please submit your résumé and a cover letter telling us why you’d be a great fit to hr@grasslandsfinance.com 

 

Only candidates chosen for an interview will be contacted. 

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